HOW QUICKLY WILL MY ORDER SHIP, AND WHEN WILL IT ARRIVE?
Orders generally ship within 24 hours under normal operating conditions. Delivery time depends on the carrier, service, and destination. Tracking is emailed when the shipping label is created and may not update until the carrier scans the package.
See our Shipping Policy for complete details.
DO PARTS KITS INCLUDE PRINTED PARTS, AND WHAT ELSE WILL I NEED?
No. Unless the product page says otherwise, parts kits include only the listed parts and components. You will need the appropriate printed parts and basic hand tools. Review the product page and linked build documentation before ordering.
WILL MY KIT REQUIRE CUTTING, FILING, OR FITTING?
Most components are supplied as close to ready for assembly as reasonably practical. Minor filing, sanding, trimming, deburring, or fitting may still be required depending on the design. Any significant product-specific work will be identified on the product page.
ARE BUILD FILES INCLUDED, AND HOW DO I KNOW WHICH VERSION I NEED?
Build files are not included with the physical order. When free files are available, the product page will link to them. Check the product title, description, parts list, and linked documentation before ordering because different releases or revisions may use different parts.
WHEN WILL SOLD-OUT PRODUCTS RESTOCK?
New inventory is generally added monthly, but exact dates and quantities are not guaranteed. Use Notify Me When Available on the sold-out product page to receive a restock notice for that item.
CAN I BUY INDIVIDUAL REPLACEMENT PARTS?
Individual replacement components are offered when available. Check the Other category or contact INMC if the component you need is not listed.
CAN I CHANGE OR CANCEL AN ORDER?
Contact INMC immediately. Changes and cancellations are not guaranteed once processing or fulfillment has begun.
DO YOU SHIP INTERNATIONALLY?
Select products may be available internationally on an individual basis. International orders cannot currently be placed directly through the website. Contact us with the destination country, postal code, and requested product for an estimate.
See our Shipping Policy for complete international-order terms.
WHAT SHOULD I DO IF MY ORDER IS DAMAGED, INCOMPLETE, OR INCORRECT?
Contact us as soon as possible with your order number, a description of the issue, and clear photographs when applicable. INMC may send a replacement component or otherwise correct the problem before requiring the entire order to be returned.
See our Returns Policy for complete details.
WILL INMC OFFER NEW PARTS KITS?
Yes. New kits, replacement components, and related products may be added as suitable designs become available. Suggestions are welcome, but a request does not guarantee that a product will be developed or stocked.